{"id":8022,"date":"2024-07-16T15:43:02","date_gmt":"2024-07-16T08:43:02","guid":{"rendered":"https:\/\/wisdom.drlocalize.com\/?p=8022"},"modified":"2024-07-17T11:43:11","modified_gmt":"2024-07-17T04:43:11","slug":"tuyet-chieu-chinh-phuc-khach-hang-tu-vai-tro-quan-ly-du-an","status":"publish","type":"post","link":"https:\/\/wisdom.drlocalize.com\/en\/tuyet-chieu-chinh-phuc-khach-hang-tu-vai-tro-quan-ly-du-an\/","title":{"rendered":"Tuy\u1ec7t chi\u00eau chinh ph\u1ee5c kh\u00e1ch h\u00e0ng t\u1eeb vai tr\u00f2 Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n"},"content":{"rendered":"<style>.elementor-8022 .elementor-element.elementor-element-2d6952b3{--display:flex;--min-height:0px;}.elementor-8022 .elementor-element.elementor-element-36e955db{text-align:center;}.elementor-8022 .elementor-element.elementor-element-36e955db img{width:100%;max-width:100%;}.elementor-8022 .elementor-element.elementor-element-460e9e4b{text-align:justify;}.elementor-8022 .elementor-element.elementor-element-460e9e4b > 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.elementor-element.elementor-element-2feafc2{text-align:end;}.elementor-8022 .elementor-element.elementor-element-2feafc2 .elementor-heading-title{font-family:\"Montserrat\", Sans-serif;font-size:18px;font-weight:700;text-transform:none;font-style:normal;text-decoration:none;line-height:1.3em;}@media(max-width:767px){.elementor-8022 .elementor-element.elementor-element-460e9e4b{font-size:14px;}.elementor-8022 .elementor-element.elementor-element-dfe9e01{font-size:14px;}.elementor-8022 .elementor-element.elementor-element-71f41b2{font-size:14px;}.elementor-8022 .elementor-element.elementor-element-f985ca4{font-size:14px;}.elementor-8022 .elementor-element.elementor-element-b81da60{font-size:14px;}.elementor-8022 .elementor-element.elementor-element-1d7a14c{font-size:14px;}.elementor-8022 .elementor-element.elementor-element-43fb0dd{font-size:14px;}.elementor-8022 .elementor-element.elementor-element-f5a4902{font-size:14px;}.elementor-8022 .elementor-element.elementor-element-f16e680{font-size:14px;}.elementor-8022 .elementor-element.elementor-element-940d6a9{font-size:14px;}.elementor-8022 .elementor-element.elementor-element-2feafc2 .elementor-heading-title{font-size:15px;}}@media(min-width:768px){.elementor-8022 .elementor-element.elementor-element-2d6952b3{--content-width:986px;}}<\/style>\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"8022\" class=\"elementor elementor-8022 elementor-8021\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d6952b3 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"2d6952b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36e955db elementor-widget elementor-widget-image\" data-id=\"36e955db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" width=\"2000\" height=\"1333\" src=\"https:\/\/wisdom.drlocalize.com\/wp-content\/uploads\/2024\/07\/project-manager-working-at-night.jpg\" class=\"attachment-full size-full wp-image-8043\" alt=\"\" decoding=\"async\" srcset=\"https:\/\/wisdom.drlocalize.com\/wp-content\/uploads\/2024\/07\/project-manager-working-at-night.jpg 2000w, https:\/\/wisdom.drlocalize.com\/wp-content\/uploads\/2024\/07\/project-manager-working-at-night-300x200.jpg 300w, https:\/\/wisdom.drlocalize.com\/wp-content\/uploads\/2024\/07\/project-manager-working-at-night-1024x682.jpg 1024w, https:\/\/wisdom.drlocalize.com\/wp-content\/uploads\/2024\/07\/project-manager-working-at-night-768x512.jpg 768w, https:\/\/wisdom.drlocalize.com\/wp-content\/uploads\/2024\/07\/project-manager-working-at-night-1536x1024.jpg 1536w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-460e9e4b elementor-widget elementor-widget-text-editor\" data-id=\"460e9e4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>H\u00e0nh tr\u00ecnh chinh ph\u1ee5c kh\u00e1ch h\u00e0ng c\u1ee7a m\u1ed9t qu\u1ea3n l\u00fd d\u1ef1 \u00e1n d\u1ecbch thu\u1eadt \u0111\u1ea7y th\u1eed th\u00e1ch v\u00e0 th\u00fa v\u1ecb, \u0111\u00f2i h\u1ecfi tinh th\u1ea7n h\u1ed7 tr\u1ee3 cao, b\u00ecnh t\u0129nh v\u00e0 chuy\u00ean nghi\u1ec7p. B\u00e0i vi\u1ebft n\u00e0y chia s\u1ebb tr\u1ea3i nghi\u1ec7m th\u1ef1c t\u1ebf c\u1ee7a m\u1ed9t qu\u1ea3n l\u00fd d\u1ef1 \u00e1n trong vi\u1ec7c gi\u1ea3i quy\u1ebft s\u1ef1 c\u1ed1 \u0111\u1ec3 l\u1ea5y l\u1ea1i l\u00f2ng tin v\u00e0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfe9e01 elementor-widget elementor-widget-text-editor\" data-id=\"dfe9e01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>H\u00e0nh tr\u00ecnh chinh ph\u1ee5c kh\u00e1ch h\u00e0ng c\u1ee7a m\u1ed9t qu\u1ea3n l\u00fd d\u1ef1 \u00e1n d\u1ecbch thu\u1eadt kh\u00f4ng h\u1ec1 \u201ctr\u1ea3i hoa h\u1ed3ng\u201d. M\u1ecdi chuy\u1ec7n b\u1eaft \u0111\u1ea7u t\u1eeb vi\u1ec7c hi\u1ec3u r\u00f5 nhu c\u1ea7u v\u00e0 m\u1ee5c ti\u00eau c\u1ee7a kh\u00e1ch h\u00e0ng. Khi kh\u00e1ch h\u00e0ng \u0111\u1ebfn v\u1edbi ch\u00fang ta, h\u1ecd mang theo k\u1ef3 v\u1ecdng v\u00e0 nh\u1eefng ti\u00eau chu\u1ea9n cao v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 ti\u1ebfn \u0111\u1ed9. Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea3i l\u1eafng nghe k\u1ef9 l\u01b0\u1ee1ng, n\u1eafm b\u1eaft t\u1eebng y\u00eau c\u1ea7u chi ti\u1ebft \u0111\u1ec3 c\u00f3 th\u1ec3 l\u1eadp k\u1ebf ho\u1ea1ch m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71f41b2 elementor-widget elementor-widget-text-editor\" data-id=\"71f41b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u0110\u1ed1i v\u1edbi d\u1ecbch v\u1ee5 b\u1ea3n \u0111\u1ecba h\u00f3a, s\u1ef1 th\u1ea5u hi\u1ec3u v\u00e0 chinh ph\u1ee5c kh\u00e1ch h\u00e0ng l\u00e0 ch\u00eca kh\u00f3a c\u1ee7a th\u00e0nh c\u00f4ng. L\u00e0 m\u1ed9t qu\u1ea3n l\u00fd d\u1ef1 \u00e1n d\u1ecbch thu\u1eadt, t\u00f4i \u0111\u00e3 tr\u1ea3i qua nhi\u1ec1u t\u00ecnh hu\u1ed1ng c\u0103ng th\u1eb3ng, nh\u01b0ng m\u1ed9t l\u1ea7n tr\u1ea3i nghi\u1ec7m \u0111\u1eb7c bi\u1ec7t \u0111\u00e3 d\u1ea1y t\u00f4i b\u00ed quy\u1ebft &#8220;gi\u1ea3i m\u00e3&#8221; t\u00e2m l\u00fd kh\u00e1ch h\u00e0ng v\u00e0 &#8220;h\u1ea1 nhi\u1ec7t&#8221; c\u0103ng th\u1eb3ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1ea5t.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f985ca4 elementor-widget elementor-widget-text-editor\" data-id=\"f985ca4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u0110\u00f3 l\u00e0 v\u00e0o m\u1ed9t ng\u00e0y th\u1ee9 6 tuy\u1ec7t v\u1eddi khi m\u00e0 m\u1ecdi d\u1ef1 \u00e1n \u0111\u1ec1u \u0111\u00e3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft \u1ed5n th\u1ecfa. M\u1ecdi th\u1ee9 s\u1ebd k\u1ebft th\u00fac ho\u00e0n h\u1ea3o b\u1eb1ng m\u1ed9t gi\u1ea5c ng\u1ee7 ngon n\u1ebfu nh\u01b0 t\u00f4i kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c email ph\u1ea3n h\u1ed3i v\u1ec1 m\u1ed9t d\u1ef1 \u00e1n kh\u00e1 l\u1edbn \u0111\u00e3 ho\u00e0n th\u00e0nh v\u00e0o bu\u1ed5i s\u00e1ng.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b81da60 elementor-widget elementor-widget-text-editor\" data-id=\"b81da60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nh\u1eadn \u0111\u01b0\u1ee3c email v\u00e0o l\u00fac n\u1eeda \u0111\u00eam, t\u00f4i ngay l\u1eadp t\u1ee9c \u0111\u1ecdc k\u1ef9 n\u1ed9i dung \u0111\u1ec3 hi\u1ec3u r\u00f5 nh\u1eefng v\u1ea5n \u0111\u1ec1 m\u00e0 kh\u00e1ch h\u00e0ng \u0111ang ph\u00e0n n\u00e0n. B\u00e0i d\u1ecbch \u0111\u00e3 g\u1eb7p v\u1ea5n \u0111\u1ec1 l\u1edbn khi c\u00f3 m\u1ed9t s\u1ed1 h\u01b0\u1edbng d\u1eabn \u0111\u00e3 kh\u00f4ng \u0111\u01b0\u1ee3c tu\u00e2n th\u1ee7 v\u00e0 \u0111i\u1ec1u \u0111\u00f3 l\u00e0m cho kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y r\u1ea5t b\u1ef1c b\u1ed9i. Kh\u00f4ng th\u1ec3 ch\u1edd \u0111\u1ebfn s\u00e1ng, t\u00f4i quy\u1ebft \u0111\u1ecbnh ph\u1ea3n h\u1ed3i ngay l\u1eadp t\u1ee9c \u0111\u1ec3 th\u1ec3 hi\u1ec7n s\u1ef1 quan t\u00e2m v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a m\u00ecnh.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d7a14c elementor-widget elementor-widget-text-editor\" data-id=\"1d7a14c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Trong email tr\u1ea3 l\u1eddi, tr\u01b0\u1edbc h\u1ebft t\u00f4i xin l\u1ed7i ch\u00e2n th\u00e0nh v\u00ec s\u1ef1 c\u1ed1 \u0111\u00e3 g\u00e2y ra b\u1ea5t ti\u1ec7n cho kh\u00e1ch h\u00e0ng. T\u00f4i kh\u00f4ng bi\u1ec7n minh m\u00e0 nh\u1eadn tr\u00e1ch nhi\u1ec7m v\u1ec1 ph\u00eda c\u00f4ng ty v\u00e0 th\u1ec3 hi\u1ec7n s\u1ef1 th\u00f4ng c\u1ea3m s\u00e2u s\u1eafc v\u1edbi nh\u1eefng lo l\u1eafng c\u1ee7a h\u1ecd. Sau \u0111\u00f3, t\u00f4i gi\u1ea3i th\u00edch r\u00f5 r\u00e0ng v\u1ec1 nguy\u00ean nh\u00e2n s\u1ef1 c\u1ed1, \u0111\u1ed3ng th\u1eddi cam k\u1ebft r\u1eb1ng s\u1ebd y\u00eau c\u1ea7u c\u00e1c linguist tham gia d\u1ef1 \u00e1n \u0111\u00f3 x\u1eed l\u00fd v\u1ea5n \u0111\u1ec1 n\u00e0y ngay l\u1eadp t\u1ee9c.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43fb0dd elementor-widget elementor-widget-text-editor\" data-id=\"43fb0dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kh\u00f4ng c\u00f2n t\u00e2m tr\u00ed n\u00e0o \u0111\u1ec3 ti\u1ebfp t\u1ee5c gi\u1ea5c ng\u1ee7 trong d\u1ef1 t\u00ednh, t\u00f4i \u0111\u00e3 g\u1ecdi ngay cho editor c\u1ee7a d\u1ef1 \u00e1n v\u00e0 th\u1eadt may l\u00e0 editor s\u1eb5n s\u00e0ng \u0111\u1ec3 c\u1eadp nh\u1eadt b\u00e0i d\u1ecbch theo \u0111\u00fang h\u01b0\u1edbng d\u1eabn thay v\u00ec \u0111\u1ee3i \u0111\u1ebfn s\u00e1ng h\u00f4m sau. Bi\u1ebft \u0111\u01b0\u1ee3c s\u1ef1 nghi\u00eam tr\u1ecdng v\u00e0 hi\u1ec3u r\u1eb1ng kh\u00e1ch h\u00e0ng c\u1ea7n th\u1ea5y s\u1ef1 c\u1ed1 \u0111\u01b0\u1ee3c x\u1eed l\u00fd c\u00e0ng s\u1edbm c\u00e0ng t\u1ed1t, t\u00f4i c\u00f9ng v\u1edbi linguist c\u1eadp nh\u1eadt t\u00ecnh h\u00ecnh qua email m\u1ed7i gi\u1edd \u0111\u1ec3 kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y y\u00ean t\u00e2m r\u1eb1ng ch\u00fang t\u00f4i \u0111ang n\u1ed7 l\u1ef1c h\u1ebft m\u00ecnh \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1. S\u1ef1 minh b\u1ea1ch trong giao ti\u1ebfp gi\u00fap h\u1ecd th\u1ea5y r\u00f5 cam k\u1ebft m\u1ea1nh m\u1ebd c\u1ee7a ch\u00fang t\u00f4i.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5a4902 elementor-widget elementor-widget-text-editor\" data-id=\"f5a4902\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>S\u00e1ng s\u1edbm h\u00f4m sau, khi m\u1ecdi vi\u1ec7c \u0111\u00e3 \u0111\u01b0\u1ee3c ki\u1ec3m so\u00e1t v\u00e0 c\u00e1c h\u01b0\u1edbng d\u1eabn \u0111\u00e3 \u0111\u01b0\u1ee3c tu\u00e2n th\u1ee7, t\u00f4i g\u1eedi m\u1ed9t email chi ti\u1ebft c\u1eadp nh\u1eadt t\u00ecnh h\u00ecnh. \u0110\u1ed3ng th\u1eddi, t\u00f4i c\u0169ng cho kh\u00e1ch h\u00e0ng bi\u1ebft l\u00e0 ch\u00fang t\u00f4i s\u1eb5n s\u00e0ng ph\u1ee5c v\u1ee5 n\u1ebfu h\u1ecd c\u00f3 th\u00eam c\u00e1c y\u00eau c\u1ea7u kh\u00e1c \u0111\u1ec3 c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a b\u00e0i d\u1ecbch. Kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 h\u00e0i l\u00f2ng m\u00e0 c\u00f2n r\u1ea5t \u1ea5n t\u01b0\u1ee3ng v\u1edbi tinh th\u1ea7n l\u00e0m vi\u1ec7c v\u00e0 s\u1ef1 cam k\u1ebft c\u1ee7a ch\u00fang t\u00f4i.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f16e680 elementor-widget elementor-widget-text-editor\" data-id=\"f16e680\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>V\u1ec1 ph\u00eda c\u00e1 nh\u00e2n, t\u00f4i c\u0169ng \u0111\u00e3 r\u00e0 so\u00e1t v\u00e0 nh\u1eadn ra \u0111\u01b0\u1ee3c nh\u1eefng v\u1ea5n \u0111\u1ec1 m\u00ecnh m\u1eafc ph\u1ea3i khi kh\u00f4ng ch\u0103m ch\u00fat v\u00e0 c\u1ea9n th\u1eadn \u0111\u1ee7 nhi\u1ec1u trong qu\u00e1 tr\u00ecnh ho\u00e0n th\u00e0nh v\u00e0 ch\u1ed1t d\u1ef1 \u00e1n. Nh\u01b0 ch\u1ecb qu\u1ea3n l\u00fd \u0111\u00e3 n\u00f3i, ch\u00fang ta ph\u1ea3i l\u00e0m nh\u1eefng vi\u1ec7c \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng giao gi\u1ed1ng nh\u01b0 vi\u1ec7c c\u1ee7a ch\u00ednh b\u1ea3n th\u00e2n m\u00ecnh v\u00e0 ch\u1ec9 khi \u0111\u1eb7t m\u00ecnh v\u00e0o v\u1ecb tr\u00ed c\u1ee7a kh\u00e1ch h\u00e0ng th\u00ec m\u1edbi c\u00f3 th\u1ec3 hi\u1ec3u \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u0169ng nh\u01b0 y\u00eau c\u1ea7u c\u1ee7a h\u1ecd. M\u1ea5t \u0111i m\u1ed9t gi\u1ea5c ng\u1ee7 ngon, nh\u01b0ng t\u00f4i \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c th\u00eam m\u1ed9t b\u00e0i h\u1ecdc v\u00e0 c\u00f3 th\u00eam kinh nghi\u1ec7m trong h\u00e0nh tr\u00ecnh ho\u00e0n thi\u1ec7n k\u1ef9 n\u0103ng c\u00f4ng vi\u1ec7c.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-940d6a9 elementor-widget elementor-widget-text-editor\" data-id=\"940d6a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>T\u1eeb tr\u1ea3i nghi\u1ec7m n\u00e0y, t\u00f4i h\u1ecdc \u0111\u01b0\u1ee3c r\u1eb1ng vi\u1ec7c l\u1eafng nghe ch\u00e2n th\u00e0nh, giao ti\u1ebfp minh b\u1ea1ch v\u00e0 h\u00e0nh \u0111\u1ed9ng nhanh ch\u00f3ng l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 \u0111\u1ecdc v\u1ecb t\u00e2m l\u00fd kh\u00e1ch h\u00e0ng v\u00e0 gi\u1ea3i t\u1ecfa c\u0103ng th\u1eb3ng, ngay c\u1ea3 khi giao ti\u1ebfp qua email. S\u1ef1 t\u1eadn t\u00e2m v\u00e0 chuy\u00ean nghi\u1ec7p kh\u00f4ng ch\u1ec9 gi\u00fap gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 m\u00e0 c\u00f2n x\u00e2y d\u1ef1ng l\u00f2ng tin v\u00e0 m\u1ed1i quan h\u1ec7 b\u1ec1n v\u1eefng v\u1edbi kh\u00e1ch h\u00e0ng, kh\u1eb3ng \u0111\u1ecbnh v\u1ecb th\u1ebf c\u1ee7a ch\u00fang t\u00f4i l\u00e0 \u0111\u1ed1i t\u00e1c \u0111\u00e1ng tin c\u1eady trong ng\u00e0nh d\u1ecbch thu\u1eadt.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2feafc2 elementor-widget elementor-widget-heading\" data-id=\"2feafc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Liam Ho\u00e0ng<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>H\u00e0nh tr\u00ecnh chinh ph\u1ee5c kh\u00e1ch h\u00e0ng c\u1ee7a m\u1ed9t qu\u1ea3n l\u00fd d\u1ef1 \u00e1n d\u1ecbch thu\u1eadt \u0111\u1ea7y th\u1eed th\u00e1ch v\u00e0 th\u00fa v\u1ecb, \u0111\u00f2i h\u1ecfi tinh th\u1ea7n h\u1ed7 tr\u1ee3 cao, b\u00ecnh t\u0129nh v\u00e0 chuy\u00ean nghi\u1ec7p. B\u00e0i vi\u1ebft n\u00e0y chia s\u1ebb tr\u1ea3i nghi\u1ec7m th\u1ef1c t\u1ebf c\u1ee7a m\u1ed9t qu\u1ea3n l\u00fd d\u1ef1 \u00e1n trong vi\u1ec7c gi\u1ea3i quy\u1ebft s\u1ef1 c\u1ed1 \u0111\u1ec3 l\u1ea5y l\u1ea1i l\u00f2ng tin v\u00e0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng. H\u00e0nh tr\u00ecnh chinh ph\u1ee5c kh\u00e1ch h\u00e0ng c\u1ee7a m\u1ed9t qu\u1ea3n l\u00fd d\u1ef1 \u00e1n d\u1ecbch thu\u1eadt kh\u00f4ng h\u1ec1 \u201ctr\u1ea3i hoa h\u1ed3ng\u201d. M\u1ecdi chuy\u1ec7n b\u1eaft \u0111\u1ea7u t\u1eeb vi\u1ec7c hi\u1ec3u r\u00f5 nhu c\u1ea7u v\u00e0 m\u1ee5c ti\u00eau c\u1ee7a kh\u00e1ch h\u00e0ng. Khi kh\u00e1ch h\u00e0ng \u0111\u1ebfn v\u1edbi ch\u00fang ta, h\u1ecd mang theo k\u1ef3 v\u1ecdng v\u00e0 nh\u1eefng ti\u00eau chu\u1ea9n cao v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 ti\u1ebfn \u0111\u1ed9. Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n ph\u1ea3i l\u1eafng nghe k\u1ef9 l\u01b0\u1ee1ng, n\u1eafm b\u1eaft t\u1eebng y\u00eau c\u1ea7u chi ti\u1ebft \u0111\u1ec3 c\u00f3 th\u1ec3 l\u1eadp k\u1ebf ho\u1ea1ch m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c. \u0110\u1ed1i v\u1edbi d\u1ecbch v\u1ee5 b\u1ea3n \u0111\u1ecba h\u00f3a, s\u1ef1 th\u1ea5u hi\u1ec3u v\u00e0 chinh ph\u1ee5c kh\u00e1ch h\u00e0ng l\u00e0 ch\u00eca kh\u00f3a c\u1ee7a th\u00e0nh c\u00f4ng. L\u00e0 m\u1ed9t qu\u1ea3n l\u00fd d\u1ef1 \u00e1n d\u1ecbch thu\u1eadt, t\u00f4i \u0111\u00e3 tr\u1ea3i qua nhi\u1ec1u t\u00ecnh hu\u1ed1ng c\u0103ng th\u1eb3ng, nh\u01b0ng m\u1ed9t l\u1ea7n tr\u1ea3i nghi\u1ec7m \u0111\u1eb7c bi\u1ec7t \u0111\u00e3 d\u1ea1y t\u00f4i b\u00ed quy\u1ebft &#8220;gi\u1ea3i m\u00e3&#8221; t\u00e2m l\u00fd kh\u00e1ch h\u00e0ng v\u00e0 &#8220;h\u1ea1 nhi\u1ec7t&#8221; c\u0103ng th\u1eb3ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1ea5t. \u0110\u00f3 l\u00e0 v\u00e0o m\u1ed9t ng\u00e0y th\u1ee9 6 tuy\u1ec7t v\u1eddi khi m\u00e0 m\u1ecdi d\u1ef1 \u00e1n \u0111\u1ec1u \u0111\u00e3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft \u1ed5n th\u1ecfa. M\u1ecdi th\u1ee9 s\u1ebd k\u1ebft th\u00fac ho\u00e0n h\u1ea3o b\u1eb1ng m\u1ed9t gi\u1ea5c ng\u1ee7 ngon n\u1ebfu nh\u01b0 t\u00f4i kh\u00f4ng nh\u1eadn \u0111\u01b0\u1ee3c email ph\u1ea3n h\u1ed3i v\u1ec1 m\u1ed9t d\u1ef1 \u00e1n kh\u00e1 l\u1edbn \u0111\u00e3 ho\u00e0n th\u00e0nh v\u00e0o bu\u1ed5i s\u00e1ng. Nh\u1eadn \u0111\u01b0\u1ee3c email v\u00e0o l\u00fac n\u1eeda \u0111\u00eam, t\u00f4i ngay l\u1eadp t\u1ee9c \u0111\u1ecdc k\u1ef9 n\u1ed9i dung \u0111\u1ec3 hi\u1ec3u r\u00f5 nh\u1eefng v\u1ea5n \u0111\u1ec1 m\u00e0 kh\u00e1ch h\u00e0ng \u0111ang ph\u00e0n n\u00e0n. B\u00e0i d\u1ecbch \u0111\u00e3 g\u1eb7p v\u1ea5n \u0111\u1ec1 l\u1edbn khi c\u00f3 m\u1ed9t s\u1ed1 h\u01b0\u1edbng d\u1eabn \u0111\u00e3 kh\u00f4ng \u0111\u01b0\u1ee3c tu\u00e2n th\u1ee7 v\u00e0 \u0111i\u1ec1u \u0111\u00f3 l\u00e0m cho kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y r\u1ea5t b\u1ef1c b\u1ed9i. Kh\u00f4ng th\u1ec3 ch\u1edd \u0111\u1ebfn s\u00e1ng, t\u00f4i quy\u1ebft \u0111\u1ecbnh ph\u1ea3n h\u1ed3i ngay l\u1eadp t\u1ee9c \u0111\u1ec3 th\u1ec3 hi\u1ec7n s\u1ef1 quan t\u00e2m v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a m\u00ecnh. Trong email tr\u1ea3 l\u1eddi, tr\u01b0\u1edbc h\u1ebft t\u00f4i xin l\u1ed7i ch\u00e2n th\u00e0nh v\u00ec s\u1ef1 c\u1ed1 \u0111\u00e3 g\u00e2y ra b\u1ea5t ti\u1ec7n cho kh\u00e1ch h\u00e0ng. T\u00f4i kh\u00f4ng bi\u1ec7n minh m\u00e0 nh\u1eadn tr\u00e1ch nhi\u1ec7m v\u1ec1 ph\u00eda c\u00f4ng ty v\u00e0 th\u1ec3 hi\u1ec7n s\u1ef1 th\u00f4ng c\u1ea3m s\u00e2u s\u1eafc v\u1edbi nh\u1eefng lo l\u1eafng c\u1ee7a h\u1ecd. Sau \u0111\u00f3, t\u00f4i gi\u1ea3i th\u00edch r\u00f5 r\u00e0ng v\u1ec1 nguy\u00ean nh\u00e2n s\u1ef1 c\u1ed1, \u0111\u1ed3ng th\u1eddi cam k\u1ebft r\u1eb1ng s\u1ebd y\u00eau c\u1ea7u c\u00e1c linguist tham gia d\u1ef1 \u00e1n \u0111\u00f3 x\u1eed l\u00fd v\u1ea5n \u0111\u1ec1 n\u00e0y ngay l\u1eadp t\u1ee9c. Kh\u00f4ng c\u00f2n t\u00e2m tr\u00ed n\u00e0o \u0111\u1ec3 ti\u1ebfp t\u1ee5c gi\u1ea5c ng\u1ee7 trong d\u1ef1 t\u00ednh, t\u00f4i \u0111\u00e3 g\u1ecdi ngay cho editor c\u1ee7a d\u1ef1 \u00e1n v\u00e0 th\u1eadt may l\u00e0 editor s\u1eb5n s\u00e0ng \u0111\u1ec3 c\u1eadp nh\u1eadt b\u00e0i d\u1ecbch theo \u0111\u00fang h\u01b0\u1edbng d\u1eabn thay v\u00ec \u0111\u1ee3i \u0111\u1ebfn s\u00e1ng h\u00f4m sau. Bi\u1ebft \u0111\u01b0\u1ee3c s\u1ef1 nghi\u00eam tr\u1ecdng v\u00e0 hi\u1ec3u r\u1eb1ng kh\u00e1ch h\u00e0ng c\u1ea7n th\u1ea5y s\u1ef1 c\u1ed1 \u0111\u01b0\u1ee3c x\u1eed l\u00fd c\u00e0ng s\u1edbm c\u00e0ng t\u1ed1t, t\u00f4i c\u00f9ng v\u1edbi linguist c\u1eadp nh\u1eadt t\u00ecnh h\u00ecnh qua email m\u1ed7i gi\u1edd \u0111\u1ec3 kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y y\u00ean t\u00e2m r\u1eb1ng ch\u00fang t\u00f4i \u0111ang n\u1ed7 l\u1ef1c h\u1ebft m\u00ecnh \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1. S\u1ef1 minh b\u1ea1ch trong giao ti\u1ebfp gi\u00fap h\u1ecd th\u1ea5y r\u00f5 cam k\u1ebft m\u1ea1nh m\u1ebd c\u1ee7a ch\u00fang t\u00f4i. S\u00e1ng s\u1edbm h\u00f4m sau, khi m\u1ecdi vi\u1ec7c \u0111\u00e3 \u0111\u01b0\u1ee3c ki\u1ec3m so\u00e1t v\u00e0 c\u00e1c h\u01b0\u1edbng d\u1eabn \u0111\u00e3 \u0111\u01b0\u1ee3c tu\u00e2n th\u1ee7, t\u00f4i g\u1eedi m\u1ed9t email chi ti\u1ebft c\u1eadp nh\u1eadt t\u00ecnh h\u00ecnh. \u0110\u1ed3ng th\u1eddi, t\u00f4i c\u0169ng cho kh\u00e1ch h\u00e0ng bi\u1ebft l\u00e0 ch\u00fang t\u00f4i s\u1eb5n s\u00e0ng ph\u1ee5c v\u1ee5 n\u1ebfu h\u1ecd c\u00f3 th\u00eam c\u00e1c y\u00eau c\u1ea7u kh\u00e1c \u0111\u1ec3 c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a b\u00e0i d\u1ecbch. Kh\u00e1ch h\u00e0ng kh\u00f4ng ch\u1ec9 h\u00e0i l\u00f2ng m\u00e0 c\u00f2n r\u1ea5t \u1ea5n t\u01b0\u1ee3ng v\u1edbi tinh th\u1ea7n l\u00e0m vi\u1ec7c v\u00e0 s\u1ef1 cam k\u1ebft c\u1ee7a ch\u00fang t\u00f4i. V\u1ec1 ph\u00eda c\u00e1 nh\u00e2n, t\u00f4i c\u0169ng \u0111\u00e3 r\u00e0 so\u00e1t v\u00e0 nh\u1eadn ra \u0111\u01b0\u1ee3c nh\u1eefng v\u1ea5n \u0111\u1ec1 m\u00ecnh m\u1eafc ph\u1ea3i khi kh\u00f4ng ch\u0103m ch\u00fat v\u00e0 c\u1ea9n th\u1eadn \u0111\u1ee7 nhi\u1ec1u trong qu\u00e1 tr\u00ecnh ho\u00e0n th\u00e0nh v\u00e0 ch\u1ed1t d\u1ef1 \u00e1n. Nh\u01b0 ch\u1ecb qu\u1ea3n l\u00fd \u0111\u00e3 n\u00f3i, ch\u00fang ta ph\u1ea3i l\u00e0m nh\u1eefng vi\u1ec7c \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng giao gi\u1ed1ng nh\u01b0 vi\u1ec7c c\u1ee7a ch\u00ednh b\u1ea3n th\u00e2n m\u00ecnh v\u00e0 ch\u1ec9 khi \u0111\u1eb7t m\u00ecnh v\u00e0o v\u1ecb tr\u00ed c\u1ee7a kh\u00e1ch h\u00e0ng th\u00ec m\u1edbi c\u00f3 th\u1ec3 hi\u1ec3u \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u0169ng nh\u01b0 y\u00eau c\u1ea7u c\u1ee7a h\u1ecd. M\u1ea5t \u0111i m\u1ed9t gi\u1ea5c ng\u1ee7 ngon, nh\u01b0ng t\u00f4i \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c th\u00eam m\u1ed9t b\u00e0i h\u1ecdc v\u00e0 c\u00f3 th\u00eam kinh nghi\u1ec7m trong h\u00e0nh tr\u00ecnh ho\u00e0n thi\u1ec7n k\u1ef9 n\u0103ng c\u00f4ng vi\u1ec7c. T\u1eeb tr\u1ea3i nghi\u1ec7m n\u00e0y, t\u00f4i h\u1ecdc \u0111\u01b0\u1ee3c r\u1eb1ng vi\u1ec7c l\u1eafng nghe ch\u00e2n th\u00e0nh, giao ti\u1ebfp minh b\u1ea1ch v\u00e0 h\u00e0nh \u0111\u1ed9ng nhanh ch\u00f3ng l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 \u0111\u1ecdc v\u1ecb t\u00e2m l\u00fd kh\u00e1ch h\u00e0ng v\u00e0 gi\u1ea3i t\u1ecfa c\u0103ng th\u1eb3ng, ngay c\u1ea3 khi giao ti\u1ebfp qua email. S\u1ef1 t\u1eadn t\u00e2m v\u00e0 chuy\u00ean nghi\u1ec7p kh\u00f4ng ch\u1ec9 gi\u00fap gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 m\u00e0 c\u00f2n x\u00e2y d\u1ef1ng l\u00f2ng tin v\u00e0 m\u1ed1i quan h\u1ec7 b\u1ec1n v\u1eefng v\u1edbi kh\u00e1ch h\u00e0ng, kh\u1eb3ng \u0111\u1ecbnh v\u1ecb th\u1ebf c\u1ee7a ch\u00fang t\u00f4i l\u00e0 \u0111\u1ed1i t\u00e1c \u0111\u00e1ng tin c\u1eady trong ng\u00e0nh d\u1ecbch thu\u1eadt. Liam Ho\u00e0ng<\/p>\n","protected":false},"author":2,"featured_media":8043,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","footnotes":""},"categories":[96,90],"tags":[],"class_list":["post-8022","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bai-viet-chuyen-mon-en","category-articles"],"acf":[],"uagb_featured_image_src":{"full":["https:\/\/wisdom.drlocalize.com\/wp-content\/uploads\/2024\/07\/project-manager-working-at-night.jpg",2000,1333,false],"thumbnail":["https:\/\/wisdom.drlocalize.com\/wp-content\/uploads\/2024\/07\/project-manager-working-at-night-150x150.jpg",150,150,true],"medium":["https:\/\/wisdom.drlocalize.com\/wp-content\/uploads\/2024\/07\/project-manager-working-at-night-300x200.jpg",300,200,true],"medium_large":["https:\/\/wisdom.drlocalize.com\/wp-content\/uploads\/2024\/07\/project-manager-working-at-night-768x512.jpg",768,512,true],"large":["https:\/\/wisdom.drlocalize.com\/wp-content\/uploads\/2024\/07\/project-manager-working-at-night-1024x682.jpg",800,533,true],"1536x1536":["https:\/\/wisdom.drlocalize.com\/wp-content\/uploads\/2024\/07\/project-manager-working-at-night-1536x1024.jpg",1536,1024,true],"2048x2048":["https:\/\/wisdom.drlocalize.com\/wp-content\/uploads\/2024\/07\/project-manager-working-at-night.jpg",2000,1333,false]},"uagb_author_info":{"display_name":"Wisdom","author_link":"https:\/\/wisdom.drlocalize.com\/en\/author\/michelle\/"},"uagb_comment_info":0,"uagb_excerpt":"H\u00e0nh tr\u00ecnh chinh ph\u1ee5c kh\u00e1ch h\u00e0ng c\u1ee7a m\u1ed9t qu\u1ea3n l\u00fd d\u1ef1 \u00e1n d\u1ecbch thu\u1eadt \u0111\u1ea7y th\u1eed th\u00e1ch v\u00e0 th\u00fa v\u1ecb, \u0111\u00f2i h\u1ecfi tinh th\u1ea7n h\u1ed7 tr\u1ee3 cao, b\u00ecnh t\u0129nh v\u00e0 chuy\u00ean nghi\u1ec7p. B\u00e0i vi\u1ebft n\u00e0y chia s\u1ebb tr\u1ea3i nghi\u1ec7m th\u1ef1c t\u1ebf c\u1ee7a m\u1ed9t qu\u1ea3n l\u00fd d\u1ef1 \u00e1n trong vi\u1ec7c gi\u1ea3i quy\u1ebft s\u1ef1 c\u1ed1 \u0111\u1ec3 l\u1ea5y&hellip;","_links":{"self":[{"href":"https:\/\/wisdom.drlocalize.com\/en\/wp-json\/wp\/v2\/posts\/8022","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wisdom.drlocalize.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wisdom.drlocalize.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wisdom.drlocalize.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wisdom.drlocalize.com\/en\/wp-json\/wp\/v2\/comments?post=8022"}],"version-history":[{"count":4,"href":"https:\/\/wisdom.drlocalize.com\/en\/wp-json\/wp\/v2\/posts\/8022\/revisions"}],"predecessor-version":[{"id":8050,"href":"https:\/\/wisdom.drlocalize.com\/en\/wp-json\/wp\/v2\/posts\/8022\/revisions\/8050"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wisdom.drlocalize.com\/en\/wp-json\/wp\/v2\/media\/8043"}],"wp:attachment":[{"href":"https:\/\/wisdom.drlocalize.com\/en\/wp-json\/wp\/v2\/media?parent=8022"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wisdom.drlocalize.com\/en\/wp-json\/wp\/v2\/categories?post=8022"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wisdom.drlocalize.com\/en\/wp-json\/wp\/v2\/tags?post=8022"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}